Terms & Conditions

These Terms and Conditions ("Terms") govern your use of the Ferrum Trails website at ferrumtred (the "Website"). By accessing or using the Website, you agree to be bound by these Terms. If you do not agree, please discontinue use of the Website.

These Terms apply to website use only. The terms governing any consulting engagement are set out in the signed engagement letter for that engagement, which takes precedence in the event of any inconsistency.

1. Acceptance of Terms

By accessing the Website, you confirm that you are at least 18 years of age and have the legal capacity to be bound by these Terms. Use of the Website constitutes your acceptance of these Terms as they appear at the time of access.

2. Use of the Website

You may use the Website for lawful purposes only. You agree not to:

• Use the Website in any manner that could damage, disable, or impair it
• Attempt to gain unauthorised access to any part of the Website or its underlying systems
• Use automated tools to scrape, harvest, or systematically copy content from the Website
• Transmit any content that is unlawful, misleading, or harmful
• Reproduce or redistribute any content from the Website without prior written permission

We reserve the right to restrict or terminate access to the Website at our discretion and without notice.

3. Consulting Services

Information on this Website describes the nature of our consulting services but does not constitute an offer to provide services. An engagement begins only when a signed engagement letter has been exchanged between Ferrum Trails and the client.

Enquiries submitted through our contact form are invitations to correspond and do not create any obligation on either party. We may decline any enquiry without providing reasons.

The fees, scope, deliverables, timelines, and terms applicable to any specific engagement are those set out in the engagement letter for that engagement. In the event of any conflict between these Terms and an engagement letter, the engagement letter prevails.

4. Intellectual Property

All content on this Website — including text, design, layout, graphics, and structure — is the property of Ferrum Trails or its licensors and is protected under applicable Malaysian and international intellectual property law.

You may view, print, or download content for personal, non-commercial reference purposes only. You may not reproduce, republish, distribute, or modify any content without our prior written consent.

Deliverables produced under a consulting engagement are subject to the intellectual property provisions set out in the applicable engagement letter.

5. Limitation of Liability

The Website and its content are provided on an "as is" basis. We make no representations or warranties, express or implied, as to the accuracy, completeness, or fitness for purpose of any content on the Website.

To the fullest extent permitted by Malaysian law, Ferrum Trails shall not be liable for any loss or damage — whether direct, indirect, consequential, or otherwise — arising from your use of, or reliance on, the Website or its content.

We do not warrant that the Website will be uninterrupted, error-free, or free from viruses or other harmful components. You are responsible for ensuring that your use of the Website does not expose your own systems to risk.

6. Confidentiality

Information submitted through our contact form will be treated with care and used only for the purpose of responding to your enquiry. Please refer to our Privacy Policy for full details of how we handle personal data.

Confidentiality obligations applicable to specific consulting engagements are addressed in the relevant engagement letter, which typically provides stronger protections than these general terms.

7. External Links

The Website may contain links to third-party websites for reference purposes. We do not endorse, control, or take responsibility for the content, privacy practices, or availability of those sites. Accessing any external link is done at your own discretion and risk.

8. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of Malaysia. Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Malaysia.

9. Changes to These Terms

We may revise these Terms at any time without prior notice. The date at the top of the page reflects the most recent revision. Your continued use of the Website following any revision constitutes acceptance of the updated Terms.

10. Contact

For questions about these Terms, please contact us: